Conference calls comprise of many people who are able to talk to each other at the same time. The people having the conference call can be three or even more. It mainly has to features, that is, participation and listening. In these two aspects, participation can be done by contributing to whatever topic is in discussion or just listen in to the other person talking.
Other people can be can be added to the conversation through bridging.
Business is where conference calls has the most relevance. The application of conference calls is mostly in project meetings and updates, regular team meetings, sales presentations or client meetings, to meet with remote parties, training classes and communication to employees in different localities.
Conference calls have the benefit in minimizing costs of travelling and enhancing productivity, this is because a lot of time is spent working in the office. Recent trends show the use of conference calls together with web conferences via the internet in sharing documents and presentations. Provision for clarification of the work being presented on is possible through this feature.
Call etiquette should be observed depending on the context of the conversation. The nature of business conference calls is that they are host assisted.
Sound quality between paid and free conference calls is different. Free conference calls cannot compare to paid conference calls on the aspect of quality as the paid ones are much better than the free calls.
The way through which revenue is earned for the conference companies is by getting a share of the income when they team up with the company hosting the bridging. With the no organizer fee feature, the customer can make calls at the normal or standard rates but has an advantage in that they can make free conference calls to anyone.
The features of free conference calls are such as; online conference manager, has a large capacity, allows for free conference recording, conference call reporting, and all day conferencing.
The pros of free conferencing calls are seen in factors such as the cost in that, no extra charges are incurred when multiple people are included to the calls and also it is a cheaper option as compared to the normal standard calls.One can list the benefits of free conference calls as; letting everyone speak directly to each other with clarity, introducing all the participants involved, they offer speed and convenience, they eliminate the physical distance between the people communicating to each other and they cannot be lost. One can adopt the use of free conference calls in the business or the office as they are very beneficial to it.